Naala Tulum
ゲストの声
Location: The property was in great location between hotel district zone and central Tulum. Staff: The staff were super friendly and accommodating. Special shout out to the receptionists Fancisco and Yasmani and the waiter Manuel. There was another waiter (sorry I never caught his name) but he went above and beyond. We were up on the roof cabana and the stairs to go up is quite scary especially when having fear of heights. The poor waiter, despite his fears of heights served our food but he was shaken and didn’t look well afterwards. We felt bad as we were more than happy to come down to have the food instead. The cleaning staff were all super friendly and always had a smile on their face.
Awat
2024年3月
We are a family of 4 and we stayed here for 5 nights in one of the rooms for 4 persons on the ground floor. Booked completely last minute without any research and were pleasantly surprised with our stay. - great value for money - great location, short drive to beach and easy walk to the centre, close to many restaurants and great supermarket. - clean, great shower - garage parking - friendly staff, easy communication - beach towels available for free - haven't tried breakfast but there is a fantastic french bakery right in front of the hotel where we had coffee and breakfast every morning - lovely rooftop pool area. We loved the beaches in Tulum so much that we haven't used the pool at all but we went up once just to see it and it looked nice. Sunsets must be really pretty from up there.
Ivana84
2023年1月
The staff were friendly and helpful booking tours and giving recommendations for different things to do in tulum. The bed was comfy and shower was good. The hotel had a nice vibe and although we didn’t use it the pool looked great.
Harriet
2023年12月
The pool was so beautiful. The room was very large, nicely decorated and appointed. The bed was very comfortable and the bathroom was big with very nice toiletries. The staff were very helpful. The garden area and entry were lovely places to sit. It was near some great restaurants and cafes. Overall we had a wonderful stay and would highly recommend Naala Tulum.
Catherine
2023年12月
Bed are very confortable - rooms are clean and shower with space
Cyril
2024年7月
Where to start? After flying over 20hrs+ from Australia, Naala Tulum exceeded all our expectations! They had the comfiest marshmallow soft beds you ever slept on at a hotel, rooftop pool with multiple sun beds (in and out of the pool) and cabanas, working elevators, and the loveliest staff members, who were very helpful with all our needs, especially when it comes to local transportation other than using Taxis. The rooms were spacious and thoroughly cleaned every day (inc fresh towels and beds made). Kitchenette comes with a full size fridge and large sink. Each room in our 2-bedroom room had a balcony, with two of the balconies overlooking the center garden in the hotel where there's water flowing and music playing. Would definitely stay here again when I'm back in Tulum.
Natalie
2025年4月
The pool area, comfortable beds, lift, balcony all very nice and made our stay special.
Ruth
2024年4月
Very much liked the pleasant surroundings within the hotel, its central courtyard garden layout and appreciated that the room had sufficient, thoughtfully located electrical outlets and lighting. Plus enjoyed the rooftop lounge areas and pools. The restaurant directly in front of the hotel is extremely convenient for breakfast through dinner serving lovely dishes at reasonable prices. Location was great and walkable to other restaurants, a large supermarket, shops and 7-Eleven and OXXO for quick grab and go items.
Brinda
2025年3月
Great location. Depends on the vibe you're looking for, but for us it was the perfect mix of not being in the party life of the hotel zone and not too close to the downtown center too. Both were a 10-15 minute bike ride. The staff were great, the hotel is beautiful, clean and modern. Again... the staff, absolutely incredible. Oh.. and didn't expect this, best cocktail I had in Tulum is served on their rooftop bar/resto (Naala Marguerita).
Nathanial
2025年3月
Awesome roof top pool, bikes for hire, and good location
Lauren
2024年4月
予約する